Refund policy

Thank you for shopping with CBE Records. We want you to be happy with your purchase.

Returns

We accept returns within 90 days of the delivery date.

To be eligible for a return, your item must:

Be unused and in its original condition.
Be returned in its original packaging whenever possible.
Include proof of purchase (order confirmation or receipt).

Order Cancellations

Orders may be canceled within 24 hours of purchase.

After 24 hours, orders may have already entered production and can no longer be canceled.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the item so we can resolve the issue as quickly as possible.

Refunds

Once your returned item is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Depending on your bank or card issuer, refunds may take several business days to appear in your account.